At Hampshire, Child Protection and Child Welfare are key priorities. As part of a small team, you'll provide full administration support to child protection conferences across the County.

Working closely with the Senior Child Protection Administrative Officer/Chair of conferences providing full administrative support of a consistently high standard to child protection conferences, you'll have experience in minuting and effective interpersonal and communication skills, coupled with high level ICT skills.

You'll have a positive and flexible approach to teamwork and the ability to work on your own initiative. With a formal relevant qualification (beyond GSCE or equivalent). These skills will assist you in providing information to both internal and external customers

Job purpose

To provide full administration support to child protection conferences across the County.

Essential qualifications

• A good academic background, educated beyond GCSE (AS level/BTEC or equivalent).
• Evidence of higher level administrative experience, either through a formal qualification or experience in previous roles.

Desirable Qualifications

• OCR IT skills or equivalent.
• BTEC National Diploma in Administration or NVQ equivalent.

Essential knowledge, skills & experience

• Customer care skills.
• Be computer literate with standard Microsoft applications.
• Excellent communication skills at all levels.
• Good personal and office organisational abilities.
• Excellent IT skills using Microsoft applications such as Word, Excel, Access, PowerPoint.
• Proven customer care skills.
• To work well as a team member.
• Ability to work on own initiative with limited supervision.
• Experience of taking notes at meetings
• Where appropriate, demonstrable competence or aptitude to manage others.
• Ability to communicate effectively at all levels in the organisation and with external contacts.

Performance Development

Commitment to personal development through supervision and staff training.

Health and Safety

• To take all reasonable care to promote a healthy working environment and safe working practices in accordance with the County Council’s Health and Safety Policy.
• As an employee of the department you are required, under Section 7 of the Health and Safety at Work Act 1974, to take reasonable care for your own health and safety and that of others who may be affected by your acts or omissions at work.

Desirable knowledge, skills & experience

• Ability to plan work in advance and anticipate manager’s needs.
• Ability to learn and willingness to train.

Additional information on the application process

Children’s Services is committed to safeguarding children and promoting the welfare of children and young people/vulnerable adults and expects all employees, workers and volunteers to share this commitment. We will ensure all our recruitment and selection practices reflect this commitment.

This post is subject to an Enhanced CRB check